An Unfortunate Downward Spiral - Anonymous employee Evolve Employee Review

2.0
Aug 19, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent, new office right in the middle of downtown Denver. Two company-wide meetings per month. One at the start of the month where the CEOs go over updates on how the company is doing, talk about what’s next and review industry insights. It’s great to see their perspectives and the impact your team is making from a high level. Both meetings are followed by happy hours which are awesome opportunities to connect with others in the company you don’t see on a daily basis. I admire the CEOs for all they’ve done over the course of 8 years to get Evolve to where it is now. You'll get experience with Salesforce CRM. Evolve is positioned in a unique way to help homeowners market and book their properties with a fresh approach in the vacation rental industry. If money is of little concern, you’re within a couple years out of college, and you’re looking for an entry level job at a young company in Denver, Evolve may be a fine fit.

Cons

TLDR: There are countless things under the surface desperately begging to be addressed and contributing to this sinking workplace. If either pay, benefits or work/life balance were comparable with other high growth companies, maybe people would stick around. Instead, any genuine people you meet won’t be there for long because they’ll realize they could be treated significantly better elsewhere. If you’re in your mid-late 20’s or above looking to elevate your career and be compensated fairly for the value you bring to the table, this is not the place. They claim they care about the employee experience, but when they use the same words of how they “won’t stop looking to improve” for over a year with little change, how could anyone be confident leadership is doing what they say? Turnover is through the roof. They will underplay it like it’s normal to happen anywhere, but the unusually high amount of people leaving at Evolve is questionable and bound to make anyone think twice. The company has potential to be successful but it’s currently deteriorating because the people holding it up are not appreciated and are grossly under compensated in all areas. Management & Favoritism: There's a frightening inconsistency among management styles where certain employees are heavily favored despite their obvious lack of effort and competence. This had me regularly questioning the ethics of working here which I’ve never had to do anywhere else in my career. Favoritism at its finest is glaringly apparent on many team. Managers are fully aware of the constructive feedback employees give, yet only empty promises remain months later after recurring conversations. Lack of Standards: Team and individual metrics might look impressive on dashboards, but you’re looking through rose colored glasses if you don’t notice there are numerous shady tactics people use to cheat to get their numbers among multiple teams, leading to skepticism that erodes trust. It’s baffling how managers notice alarming red flags and don’t care. Hours: You're micromanaged to the minute. You took 50 min for your mandatory 30 min lunch? Better stay 20 min later at some point in the week to get your entire 40 hours in which you’ll need to sustain living in the Denver area. They aggressively dissuade overtime and get frustrated when it happens even with explanation. Being required to clock in and out for every single minute is again a sign of lack of trust and insulting to the ones who are reliable. Pay: It is NOT competitive. This has been the elephant in the room creating a tense environment. It’s seriously not possible to live in a decent apartment/house in the Denver area on the wages you’re given and expect to save anything, have any spending money or be constantly stressed about paying bills. Denver is an enormously popular city now and the pay is certainly not in line with the market. Neglecting any mature conversation regarding a raise makes you feel undervalued, especially when yearly raises are minimal at best. How do people get by? Most commonly people will admit to living in less than ideal areas outside of Denver (many of which have long commutes) and pile on debt. Or, they have ample help from their families to get by or live with their parents. This reality is a major struggle, should not be ignored and is fueling turnover. If actions speak louder than words, ensuring pay is in line with the market is not a priority for the leadership team. Benefits: Severely lacking, but I give credit to the team as they’ve been enhanced since the start of 2019. Health insurance is covered for specific plans (completely for the HDHP and partially for others). A 401K with a 4% match with T Rowe Price is available and they’re working on incorporating equity as part of the compensation package. PTO is one of the lowest for a US company - a cringeworthy one day per month and you’re instructed to take it at certain times of the year. 3 paid sick days per year. No perks on any sort of travel, not even to stay at one of Evolve’s 11K+ properties. Teams: The team events I’ve gone to I’ve paid for food, drinks and activities. The base for team bonding is potlucks for lunches because it's all employee funded and provided. Let’s call it what it is: a way for the company to sit back and hype it up to be a team event without any effort on their end. You're given 10 min to go socialize and eat because you have to get back to your desk to work and/or keep picking up calls. The ability to work from home is rare, wildly inconsistent and dependent on favoritism from your manager. To be clear: this is not a typical high growth company you might envision where it’s laid back, people can be held accountable, and most days are accompanied by free snacks/lunch, etc. Despite how cool any promotional material may look, you should know it’s bare bones.

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Evolve Response
6y
Hi, to start off - thanks for being so thorough with your review. Even though you've left Evolve, it shows your dedication and we appreciate you taking the time. We're happy to hear you enjoyed our space, monthly meetings, and our founders - we agree they're all pretty great. However, we're sorry to hear about the rest. To provide some insight about pay - we're consistently evaluating Evolve against the local market and will continue to do so moving forward. We're not sure which other companies/roles you're comparing us to, however, we can confirm that we are competitive with our compensation. We do hire for a number of entry-level support roles and pay obviously varies by team. That said, all of our full-time team members do receive benefits and we’re very upfront about specifics related to pay during the interview process. Regarding our perks compared to other growth companies - as you may know, we actively made the decision to forgo things like free lunches and instead chose to invest in better benefits for our employees, which have been improved recently as you pointed out. We're also sorry you feel that you were unable to advance your career here. We do have quite a few internal moves happening each month, as we're sure you've seen announced during our kickoffs. You also mention that turnover is high, and while we can't share exact numbers, we can confirm that our turnover is below the average rate for the hospitality industry. We do support numerous team building events across the company, including town halls and kickoffs, the annual Rockies game and Christmas party, and most recently at our trivia night. However, while we love that our teams also plan their own outings, we obviously cannot fund each and every one. As we're sure you know, things are always changing here. While major change doesn't happen overnight, we are moving at a steady pace. We disagree that nothing has changed in the past year, and we're sorry you feel that way. Within the last few months, we've made some essential additions to our leadership that began making changes almost immediately - most notably the major improvements to our benefits offering. Regarding management and training, we recently hired a new Director of Training and Development, and we're excited to see the positive impact this role will have on our teams. We’re also working on new ways to gather feedback from team members to help ensure we’re always aware of opportunities for improvement. Thanks again for taking the time to send in your feedback - we wish you the best in the future.

Explore other reviews about Evolve

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

the actual job is really easy, and not too many calls

Cons

every job has its pros and cons but nothing too negative

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Evolve Response
4w
Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

Cons

Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

6
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Evolve Response
4w
We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
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