Evolve has really started going downhill as of late. There have been two layoffs (2020 & 2023). While 2020 is a bit more understandable due to COVID-19, to have it happen again in 2023 is complete unacceptable. There was a hiring spree between the two layoffs to keep up with an increase in travel and, thus, volume, but the employees hired were clearly expendable. Instead of hiring fewer and training better, it was a mass hiring spree of bodies to answer calls with no real understanding of the role. And then when layoffs happened, it wasn’t those people that go let go, it was people who had put their heart and sole into the company for YEARS. My friends, faces of the company, people doing great work… just gone. There was no rhyme or reason other than laying off tenured people to save money. To go through multiple layoffs takes a mental toll that is hard to come back from. Another thing I really think needs improvement is repercussions for poor work. It’s been mentioned in other reviews but you will not be reprimanded for losing the company money doing the wrong process. Nor, will you be recognized for doing the correct process and excelling at your role. You’re just there to do the work and that’s it. While the culture is great, don’t expect a bonus or any sort of reward for working hard. It makes motivation drop and it’s harder to clock in each day. Overall, my experience with Evolve has been a positive one but these reviews were much better a year or two ago. Leadership needs to look into the actual issues going on and focus less on the quantitative goals.
