A Titanic Sinking Ship with a Captain Who's Lost at Sea - Manager Evolve Employee Review

1.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

ability to work from home good benefits

Cons

I've never felt compelled to write a review on Glassdoor before, but my experience at Evolve has been so dreadful that I feel a moral obligation to warn potential employees. This company is a textbook example of how not to run a business. I've had the misfortune of witnessing firsthand the complete train wreck that is Evolve, and it's nothing short of a nightmare. Let's start with the CEO, Brian Egan. To put it bluntly, he's either grossly incompetent or an outright liar. Every time he opens his mouth, he spins new stories, and it's nearly impossible to discern if he genuinely believes them himself or if he's just trying to pull the wool over everyone's eyes. The lack of transparency is appalling, and it's clear that he has not surrounded himself with intelligent, experienced people who could help steer this sinking ship. The senior leadership team is equally culpable in this corporate catastrophe. They hide behind a veil of vague messaging that allows them to pull the rug out from under their employees at any moment. They refuse to take responsibility for their poor decision-making and seem utterly incapable of admitting when they've failed. This toxic culture trickles down throughout the organization, creating an atmosphere of fear and distrust. Financially, Evolve is a disaster waiting to happen. The company is bleeding money like a severed artery, and it's not difficult to see why. Outdated processes and product tools are the norm here, hindering productivity and efficiency at every turn. It's as if the leadership team is stuck in the past and refuses to adapt to the rapidly changing market. If the financial woes weren't enough, Evolve has had two mass layoffs within a mere three months. The future of the company is shrouded in uncertainty, and employees are constantly living in fear of losing their jobs. It's a toxic work environment that takes a significant toll on the mental and emotional well-being of its staff. To add insult to injury, Evolve is cutting teams and offshoring work in a blatant attempt to pay employees as little as possible. The disregard for the livelihoods of its workforce is shameful and morally reprehensible. If you're considering a job at Evolve, I suggest you think twice. This is a company in complete disarray, led by a CEO who either doesn't know what he's doing or is intentionally deceiving everyone. The toxic culture, financial instability, and lack of respect for employees make Evolve a place you should steer clear of at all costs. Your career and sanity deserve better than this sinking ship.

avatar
Evolve Response
2y
Thank you for sharing your experience. We’re saddened to hear that you feel we have disregarded the livelihoods of our teammates, as that truly could not be farther from the truth. Our teammates are our only path to success as a company and we have always done our best to be transparent and open about the health of our business, and communicate the “why” behind decisions that have been made. We understand this does not change your experience, but we believe this has positioned our team to have a greater understanding of our strategy moving forward, which is entirely necessary for our joint success. We remain confident in the leadership we have guiding us through these changes and while extremely difficult, know that the decisions made this year have been the right ones. Thank you again for sharing your experience and we wish you the very best moving forward.

Explore other reviews about Evolve

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

the actual job is really easy, and not too many calls

Cons

every job has its pros and cons but nothing too negative

avatar
Evolve Response
3w
Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

Cons

Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

6
avatar
Evolve Response
3w
We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
See reviews by: Helpful|Rating|Date|All