Layoffs & Lies - Sales Evolve Employee Review

1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

-Remote Work -Good Health Care benefits -My direct manager was great

Cons

-Layoffs (4) in 4 years--> I completely understand the ramifications of covid on this industry and having to resort to a layoff but it was the same story 4 times over. They told the entire company they were financially healthy 'the balance sheet is strong' and layoffs were announced shortly thereafter. This is followed by a period of over-hiring, incredibly poor forecasting, and then you guessed it more layoffs=rinse and repeat. Again, I can understand missing a forecast for revenue, prop growth, etc but they were nowhere in the ballpark for years and these missed targets resulted in unrealistic expectations for the sales team. The layoffs also disproportionately got rid of very tenured people on many teams. That could be due to higher salaries, better benefits for those individuals but it also seems like they don't want to retain anyone who remembers how Evolve was when they actually had vision and a culture and cared for employees. -Toxic Sales culture--> Terrible culture in the sales org with a lot of turnover and as previously mentioned almost impossible to hit goals for all but the top 10% of reps who are given the best leads. The ROE (rules of engagement) are a joke and followed by nobody. It's a wild west mentality where people will lie, steal, change information and do anything to swipe leads and accounts. The best part is you can catch them red handed provide evidence, and there are zero consequences for those responsible parties. The commission switch to a % to goal payout was also just another way for the company to save money and short hard working reps. They change commission and then set goals you would need to work 30 days a month to have a chance to hit. -High Turnover and no accountability--> High turnover on a lot of teams all the way to the top. In the last year, the CFO, Head of the People Team, IT Director, Director of the entire CS Org have all left on their own accord. During the many layoffs there was almost no accountability from the C Suite and they all kept their jobs. The CEO has lost all respect and belief from the majority of employees. He refuses to step down and let someone with the proper experience and leadership turn things around and sadly is letting his ego run the company off a cliff. It's not a knock on him, he had several good years but the company grew so fast and he is no longer equipped to lead a company of this size.

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Evolve Response
2y
Thank you for your review. We understand layoffs can be a difficult time for all teammates and appreciate you sharing your experience. To clarify, we’ve experienced three layoffs total over the past decade. While incrredibly difficult, these decisions are part of what has allowed us to remain financially strong as a business. We’re on track to become profitable by the end of this year, which allows us to give our teammates the opportunities that come with being part of a high performing company. We wish you the best moving forward.

Explore other reviews about Evolve

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

the actual job is really easy, and not too many calls

Cons

every job has its pros and cons but nothing too negative

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Evolve Response
4w
Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

Cons

Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

6
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Evolve Response
4w
We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
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