They are creating an incentive program to have people plant good reviews. Please don't buy the "It's great here" reviews and read the OVERWHELMING number of honest reviews.
Bad leaders
Bad processes
Bad communication
Lying about outsourcing, it's not for peak season or "transactional tasks".
Despite owner and guest dissatisfaction, they are outsourcing nearly all roles.
Layoffs
Pay cuts
Demotion due to the incessant dissolution of vital departments.
Massive employee flight
They think restructuring is going to save them, 3 restructures in 3 years, that reeks of instability.
Refusal to file a WARN act notice for any of their layoffs
They ask workers to work off the clock. Apparently it's a "reasonable request" for workers to check emails and respond BEFORE we clock in.
Diversity is a joke, they laid off the DEIB leader and mostly defunded the ERGs which nobody can get time to go to anyhow.
You will be expected to accept lie, after lie with the pathetic disclaimer that we should Embrace Change. They cannot keep their story straight and they loathe questions about their flailing lack of direction
Tech used improperly or incompletely.
Duplicate programs cost duplicate the amount but they ignore that.
Abysmal culture. The most toxic and ungrateful employer.
Senior execs bailing, managers leaving, service roles laid off we can't have half the staff we did a year ago.
Lawsuits from guests pending.
Numbers over names. They couldn't care less about anyone, just their baseless, inaccurate metrics.
The most extreme micromanagement you'll ever experience, and I've got tons of call center experience. You'll be on a PIP based on their poorly operating programs.
They do not care one bit about the Evolver Experience. The top of the flywheel is a boldface lie, they've crushed us all underneath it.
The company follows an asset light model and has had negative cash flow for some time. The ship has already sunk, to be honest.
