It was real good until it got real bad - Employee Evolve Employee Review

2.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

My first few years at Evolve were fantastic, with significant company growth, exciting projects, and a culture of mutual respect and trust. This environment allowed us to move quickly and efficiently. Leadership was involved and supportive, and I was proud to tell people I work here. Despite the challenges of 2023, including multiple layoffs, I still enjoyed working with my fellow individual contributors. The work-life balance was great, and the pay was fair, though raises and career growth stagnated over the past year and a half.

Cons

After the first few good years, everything took a nosedive. Evolve has adopted a mindset where constant pivoting and directional changes are portrayed as strategic, but in reality, just stems from dysfunction, a lack of confident leadership, and a reactive rather than proactive approach. This has resulted in decreased productivity, disempowerment, and demotivation across the company. The ongoing cycle of layoffs, whether publicly announced or quietly executed, only worsens these issues. Employees are experiencing change fatigue as the company struggles to navigate, guided by leadership that seems disconnected and uncertain in their decisions, leading to frequent confusion and revisions as they attempt to find anything that'll work.

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Evolve Response
1y
Thank you for your review. We understand the impact that the changes to our processes and goals have had. We appreciate all of the feedback we receive, as it is important for us to realign with our new values and return to a culture and business that Evolvers are proud to be a part of. We’re excited about the new additions to our leadership and feel optimistic about the future of the business as we are starting to see successes as a result of the challenging decisions that were made over the last few years. Thank you for your feedback - we have shared it with our leaders and look forward to continued growth with you a part of our team.

Explore other reviews about Evolve

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

the actual job is really easy, and not too many calls

Cons

every job has its pros and cons but nothing too negative

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Evolve Response
4w
Thanks for sharing your experience, and we're glad you enjoyed your role as a VRA. This team plays a crucial role in delivering for our owners and guests. We hold high expectations for all teams and wouldn't characterize VRA work as easy, but we do hope it's always manageable and allows Evolvers to thrive within and outside of Evolve.
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful teammates that quickly become the only reason you stick with Evolve, outside of a steady paycheck.

Cons

Too many to list truly. This company is grasping at straws to survive in the short-term vacation rental industry; despite being manhandled at every turn by "partner" companies such as Airbnb. The company is literally always changing the goal post and then blaming the frontline team for not meeting their insane expectations. You will deal with multiple shift bids during the year, mainly to follow their random firing/layoffs that they wish to keep quiet. Constant system changes, staff changes and new responsibilities that are often rushed and not yet ready to be implemented, and an incredible lack of care from leadership. Nonexistent training for all of the new responsibilities you will take on after the layoff of an important team. By the time I left in April 2026, I had taken on partner services, guest support, owner support, listing optimization, booking management, damage claims for substantial incident reports and more. All of which you are expected to complete with back to back inbound calls to uphold the "customer-obsession" role. When they have decided to put you and at least 5 other teammates on the same chopping block, they will claim you were "avoiding work" or "on a call too long" to avoid any accountability for the drastic amount of issues at this company. I have had 7 MANAGERS within a 3.5 year span. If you absolutely have to work here, the only way to get through it is to completely disassociate and be sure to use your 10 EAP sessions...

6
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Evolve Response
4w
We're glad the relationships you built with Evolvers were meaningful. Evolve is a high-performance, high-accountability environment, and we own that. When expectations aren't being met, we address it directly. If there are specific concerns about how your departure was handled, we want to hear them—please reach out to people@evolve.com.
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