Like a family. A toxic, toxic family. - Counselor Excelsior University Employee Review

"The Excelsior Way" is an ongoing joke about the project work flow. Someone in the Executive Board pushes a pet project, the staff points outs that the idea is obviously flawed, and middle management admonishes the workers for being too negative. The tenor of that admonishment s similar to an older kid in an abusive household who gets mad at their siblings for making dad angry. Recent examples of the obviously bad ideas include a program for veterans that doesn't take VA benefits and an in-person nursing program in Florida placed within driving distance of several better established and more affordable competitors. "Real talk" is verboten, and nothing is more important than management's personal feelings.