Pros
Pros include free yoga and barre classes, 10% off boutique items, occasional larger discounts on spa therapies and boutique items, a potentially flexible schedule, some great customers, and the lovely therapists and people behind the desk. Showers and steam room at work, as well as lockers available for use. Occasional freebies, samples, work events, and other small perks.
Cons
Training was inadequate. The influence of corporate on our branch created an anxious atmosphere for the managers which then frequently bled down to reception. Guest check-in often happens when spa therapies end which can be overwhelming for the front desk. Pay is low. There are many new discounts and packages, prices, expiration dates, etc. every month and it's challenging to be well versed on them month to month. Some guests and members can be quite difficult.