Cut too many corners - MOD Exhale Employee Review

To stay in the Loews is 300 + per night. Yet the spa is run terribly. For the whole time, I worked there not one cleaning crew came in to properly clean the place. There is no good reason to have someone come in business casual say, wearing a dress cleaning bathrooms and wiping down mats at the front desk. The first time I saw the steam rooms I gasped at how disgusting they were. I would never sit in them and would suggest no one does. They are low on staff forcing front desk people to clean and upkeep the place when there is a whole job position for that. You get paid $15 an hour (practically minimum wage) for doing way too much. Management claims they have no budget to pay more or hire more help yet, one employee who works one time a week gets $20 + an hour. And was given a raise just so they wouldn't quit altogether (given this employee has been with the company for many years). Members complain left and right about things not being run right. Claiming the previous management and owners would never let it be run this way. All can see the decline in this "luxury" place.