Unsupportive, aggressive, volatile, political and bureaucratic. - Director Expedia Group Employee Review

1.0
Jul 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Some great people. Opportunities to travel.

Cons

A fantastic brand to have on your CV, but that's where it ends. If you are driven by results, don't expect to change or deliver anything here. Unless the CEO thinks its a good idea it will never happen, one of the major reasons that the companies market share and revenues in Europe are in such rapid decline. Because nobody dares question his 'leadership' the culture is one of blame and suspicion, with senior management constantly looking for  someone to point the finger at. Expedia is a great stepping stone, but don't be fooled into thinking this will be a long term career move. Its a volatile, high pressure environment with extremely high staff turnover, the resultant is constant course correct and a new 'strategy' every few months. Expect to see a re-structure and senior leadership change every six months or so. The company invests little to nothing in staff development, and the general attitude towards staff is unsupportive and aggressive. Overall the business is incredibly political and bureaucratic. Leadership are all desperately trying to protect their own small corners of the empire and deflect the CEO's gaze onto someone else, so expect little support. Senior management will happily throw you under a bus if it takes the spot light off them for just a moment.

Explore other reviews about Expedia Group

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I really love working at Expedia. The perks and benefits are great and I feel like I have just the right amount of work life balance. I feel fortunate to have a manager that listens to my goals and aspirations and does their best to find a path forward.

Cons

I’ve found the promotion cycle to be quite difficult to navigate, with promises made and often overlooked. To get a promotion, you have to work extremely hard to get visibility across the board often outside your remit.

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Expedia Group Response
1mo
Thank you for sharing your experience. We’re so glad to hear you’re enjoying the benefits, balance, and supportive management. We also appreciate your feedback on the promotion process. Your perspective highlights how important it is that we succeed together through collaboration, while fostering an ownership mindset where contributions are recognized. Thank you for being part of the journey and for helping us continue to raise the bar.
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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