Once great company now bureaucratic and political - Marketing Director Expedia Group Employee Review

2.0
Mar 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Expedia is quite socially conscious and values diversity. Working in the travel industry you can have an meaningful impact on people, which has become more fulfilling a Expedia has become more customer centric. The new Seattle campus has nice modern facilities and amenities with nice views

Cons

After years of stable growth, Expedia is going through some turbulent management changes and reorganization. It has become immensely more bureaucratic in recent years. Lots of top down decision making has led to more internal politics where saying “yes” and “how high/fast” is valued over critical thought. Just make sure you deliver a winning test at all cost, including playing with the numbers if necessary. This has limited true innovation leading to the site and core platform falling behind. Since everyone is focused though on tests, even if superficial, core operations get neglected. Individual contributions are also valued over team or organizational contributions leading to inefficiency, randomization and infighting.

Explore other reviews about Expedia Group

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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