2.0
Dec 14, 2020
Former employee, more than 3 years
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
Best PTO , maternity leave.
Cons
Poor management, the system of notation, bonus is unfair, based on timing not on good performance. Agents have to exploit the system. Too much update without proper training, no one has the same answer to a question. Hard to give a great customer service.