Industry Leader (+), too many politics (-), needs to diversify revenue streams - Anonymous employee Expedia Group Employee Review

3.0
Oct 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's nothing better than working for an industry leader filled with smart travel people. I worked in sales/account management (Market Management) on the hotels side.

Cons

As I grew with the company, I found too many politics at management level. I felt the review/promotion process worked in a vacuum and saw many very talented/passionate people leave. This puts a burden on the rest of the team both financially and with morale. The manager review process needs a complete overhaul. LPS rewards people who work to live. Work life balance is tough to achieve and seemingly a requirement to rise in the ranks. Additionally, internal hotel business strategies lean too much towards customers and shareholders. MMs are put in a tough spot with hotels. Need to invest more in smoothing out internal operations (onboarding & hotel customer support) and developing tools and initiatives that will improve hotel relations (less focused on discounting). It feels too much like hotels are forced to work with Expedia. They generally don't enjoy it.

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5.0
Jun 24, 2026
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CEO approval
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Pros

work life balance lots of pto

Cons

limited room for growth in the company

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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