Good career start in logistics, but very stressful - Customer Service Agent Expeditors Employee Review

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Bonuses, paid OT Career development Learn a lot especially if you are interested in Logistics Industry. A good company to start your career in logs

Cons

Low basic salary Only 12 AL Working 24/7, PH, weekends in rotational basis (counted as OT) Super stressful environment, everything need to be fast & precise. Cried every single day

Explore other reviews about Expeditors

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, highly recommended

Cons

Working hours a bit hectic, repetitive works

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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