Not for everyone, but you can get ahead with hard work and the right support. - Account Manager Expeditors Employee Review

4.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Working in the freight business is super stressful, and there will never be a dull moment, but it's a rush. You have to have that kind of mentality, and really care about your shipments and your customers, or you won't like working here. Everyone says they "work hard, play hard," but EI really does. At an operations level, there is overtime in the summer, but you are well compensated for it, and at a management/exempt level, there are regular work at home nights, but you are also well compensated for it. They give you opportunities to take on more and learn different departments, and different aspects of supply chain, and most supervisors are really encouraging. You have to tell them where you want to go with your career, or they won't be able to help you get there.The benefits are fantastic, and once you get to a certain level, so is the pay. The people on each team are also so much fun to work with, and that makes a huge difference to me.

Cons

At an operations level, a limited flex time policy is a huge downside. Internally, there is not a strong Knowledge Management team, systems are supposedly being updated, but it seems like it takes forever to get the most efficient and effective system to handle our processes. There is a lot of localized info that is nearly impossible to get from another office, which is detrimental because we often need info from other offices around the world - whether it's contact info, SOP info, etc. The pay is somewhat low for operations folks, and career paths can feel limited. You can move to other departments somewhat easily, but for upward mobility, there are really only a few options, and that can be discouraging.

Explore other reviews about Expeditors

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, highly recommended

Cons

Working hours a bit hectic, repetitive works

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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