Solid company, but needs some accountability in management. - IS Support Expeditors Employee Review

3.0
Nov 10, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are good--everyone has a stock purchase option. They pay all medical premiums. It's a very secure job, no layoffs/mergers going on here. If you need a secure job and are ready to settle down, this is a good place to be. There are usually ways to further your career here, though raises or promotions... and they are very open to letting employees move parallel between groups to further their knowledge and experience. It was a great place to start a career or end a career, but I'm not sure it's where you want to be if you're mid-career and looking for a high paying or powerful job.

Cons

There isn't much accountability from management (there is no HR department). Compensation is a little low because of this, and your only avenue for raising issues goes straight through your immediate supervisor. Eek. Management has a TON of power here because of that. You don't have a way to air your complaints or voice concerns. If your supervisor doesn't like you, you are effectively screwed. They run the risk of conflicts-of-interest because there is no accountability among management... it's all about "who you know" in all jobs, but especially this one, because the team leads/supervisors have ALL the say in who they hire, who gets what raises, and what goes on. It's worked thus far, but with such a growing company it doesn't seem sustainable.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment employee engagement good industry experince

Cons

higher pay would be good but good benefits and time off

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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