3.0
Sep 5, 2017
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Never have to worry about layoff. OK benefits.
Cons
No work life balance. Expected to be on call 24/7 even when on vacation.
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Users say... "Great people and professional." "Culture and values in the company are great and almost all of the employees reflect it." "Good training and paid certifications" "Good work life balance and learning" "Good job security (company has not done sweeping job cuts like others in the industry)."
Users say... "low pay unless they are desparate and need someone specific" "Poor management and extremely disorganized." "Low salary to 'keep you hungry' but no guidance to help get you fed." "Managers do not take the time to sit with their desk level agents." "Can be long hours and difficult"