Customs Brokerage Agent - Customs Bokerage Expeditors Employee Review

3.0
Aug 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Expeditors offers training for every aspect of the job expected. The people you work with get you through the day. Someone is always helpful and knowledgeable if you are unsure of what is expected at any given time.

Cons

Management implements new initiatives and expects the results to be instantaneous. They also have made it to their positions without ever having done the actual work of the people who work under them. It is very clear that they do not understand the magnitude of work. They continuously pile on work without asking if it is too much to handle. If you need overtime, you have to give a play-by-play of what you've done and why you need overtime and are reluctant to let you have it. You also need to let them know half way through the day if you need overtime, otherwise don't bother asking.

Explore other reviews about Expeditors

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment employee engagement good industry experince

Cons

higher pay would be good but good benefits and time off

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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