Expeditors knows how to please all of their customers all the time and most of their employees most of the time - Analyst Expeditors Employee Review

4.0
Jul 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Expeditors certainly provides great benefits to their employees as well as competitive compensation. The culture at Expeditors, while not for everyone, is well-defined and professional with an emphasis on accountability and customer service. This company truly does go out of its way to make its customers happy and prospective employees that can agree with that approach will do well here. The senior management also seems to have a clear direction of where they want the business to go as well as a strategy for growth. The stability and growth potential of this company is as good as ever.

Cons

Considering this is a company that prides itself on customer service it can sometimes be frustrating as an employee when expectations aren't always clear and even when understood and exceeded don't necessarily translate into career advancement. It's also a bit odd that for a Fortune 500 company we still don't have an HR department. Instead we have an "Employee Relations" department that is on an inaccessible floor at CHQ and is very difficult to get any help from.

Explore other reviews about Expeditors

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, highly recommended

Cons

Working hours a bit hectic, repetitive works

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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