Pros
They have a very thorough training program
Cons
The ocean export manager and supervisor are probably the worst bigots I have ever seen. They are both arrogant, ignorant and abuse their superiority. I was harassed by the supervisor the entire time I worked there, which was a little over a year and a half. He micro managed every single task I was given, if I was away from my desk for more than 5 minutes he would text my personal cellphone and ask where I was. They have an “open door policy” which basically means any coworker or manager has to listen and take action if there is any harassment or issues going on that you tell them about. I told 3 managers, a coworker, an account manager and absolutely nothing was done. The woman’s position that I filled had me overworked and underpaid. When they trained me they made it very clear what was deemed legal and illegal to do within the company. My supervisor instructed me many times to cut corners, overcharge customers and rip off carriers. When I approached my manager about this, I was met with sarcasm and demeaned. My manager told me to continue doing the “illegal” tasks my supervisor asked me to do. When I asked if he could put that in an email, he refused because again. It was against the rules. They cut corners and rip people off so their bonus is bigger and the coworkers underneath them take the brunt of the issues. They refused to give me a raise, I worked anywhere between 5 -15 hours of overtime. They then put what they called a “pay freeze” on everyone and no one was allowed to work overtime unless approved by a manger and no one was allowed to get a raise. There are many many people that work there that have not seen a raise in YEARS. They overwork their employees and then say they can’t give them a raise because of budget cuts, while all the supervisors and higher management get to be apart of the bonus pool. Not to mention every one in this company is related one way or another. So if there are any openings for other positions, if you don’t know anyone you have no chance at moving up. There is no room for opportunity here. Their rules, uniform, office and management is completely outdated. Leaving this office was one of the best decisions I have made, I wish I had done it sooner.