Exciting and wonderful place to work if you are willing to sacrifice personal/family time. - Customer Service Representative Expeditors Employee Review

4.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Wonderful culture and exciting atmosphere. Very motivating crowd to work with. Expeditors really does reward based on performance and not based on seniority or inner office politics. It was very refreshing to see the true stars rewarded and the non-performers held back. I'm sure that if Peter had a cousin or a nephew who applied to work at the company, he would have to put in his time just like anyone else (no favors to anyone).

Cons

Employees are pushed and pushed to meet the customer's needs at whatever price. If you are not a "steady-Eddie" and have ambitions to go far, it will cost you a lot of family and personal time to get your career where you want it to be. You will be fairly paid for your work but get ready for working long days and some weekends too.

Explore other reviews about Expeditors

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, highly recommended

Cons

Working hours a bit hectic, repetitive works

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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