Great place to start a career, but be careful not to drink the Kool-aid - Customs Broker Representative Expeditors Employee Review

2.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Company picks up healthcare for your entire family right away. They like to promote from within instead of hiring outside. There is job security throughout whatever the economy is doing. They don't layoff a bunch of people in order to make more money. They corporate level really seems to care a lot about family and want you to succeed.

Cons

Extremely low pay for the industry. Supervisors and Managers micro manage often and will send you emails asking why you were away from your desk for any period of time. It also has the "Office Space" feel when you make a mistake because you will hear it from numerous supervisors on what happened. They are extremely email orientated and there is little communication via phone or in person because management wants to keep your replies to use against you down the road. Management doesn't want to add more employees to help with the workload because that would effect the amount of monthly bonus they will receive. Don't call in sick because it will be questioned and your work will not be completed. Don't think about being promoted because it likely won't happen unless you want to move to a different state.

Explore other reviews about Expeditors

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment employee engagement good industry experince

Cons

higher pay would be good but good benefits and time off

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

See reviews by: Helpful|Rating|Date|All