4.0
Jan 20, 2016
Anonymous employee
Current employee, more than 5 years
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Good opportunity for type-A hard workers. It's not a dull environment and you'll be busy as heck all day, every day.
Cons
Penny-wise, dollar foolish. There's a huge push for growth but at the same time there's a hiring freeze. Can't have it both ways. Also, some of the initiatives are a waste of time. Too many people managing to find inefficient ways to manage to arbitrary goals that don't have much impact on customer service. Instead of standing up and questioning things that should be questioned, people find it's often easier just to cheat the system to make certain metrics look good. It's the worst kept secret in the branch.