LAX Customs Broker - Wage Slave Job - Customer Service Representative Expeditors Employee Review

1.0
Feb 21, 2016
Recommend
CEO approval
Business Outlook

Pros

-If this is your first time job you will learn real fast that hard work does not pay, and you will learn about the politics of working a slave wage job. -Employee deaths are emailed to everyone regularly, this is to help employees watch out for potential promotions.

Cons

-Everyone hates their job, including managers. Most all of the older managers want 0 innovation as this would cause for them to learn something. Management wants a stable income and desk level employees better not interfere with this. -Useless managers. Majority of the management is absolutely useless and are disrespectfully detached from the desk level employees that do 100% of the work. 100% of responsibility is held at the desk level. Supervisors and Managers are not held accountable as they technically only oversee their accounts and don't directly interact with anything. -Promotion is based on favoritism. If you don't get regular small talk from a manager that likes you, quit immediately. -Low pay. -Difficult to leave due to low pay. -Non-flexible hours, you can neither be 1 minute late or early. Mandatory 1 hour lunch. -Reprimanded for going on vacation. -People show up to work while they are sick as using sick time is frowned upon. You must call in sick and confirm to them that you are sick. -Mandatory overtime. You cannot leave until the job is done.

Explore other reviews about Expeditors

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment employee engagement good industry experince

Cons

higher pay would be good but good benefits and time off

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability and job security, formerly. Compressed work weeks and work-life balance, formerly. A 47-year no-layoff policy tested in two recessions and a pandemic. Formerly. Now? Well, all of those are gone, so it's hard to really cite anything other than that there's health care and the paychecks don't bounce.

Cons

The same stuff that's always been there, for one. Strict dress code. Dated systems they're trying to run away from as fast as humanly possible. Strict in-office culture with limited WFH. Little to no upward mobility; most senior management has been there for 20+ years and when someone does get promoted, the remaining jobs often seem to magically go to their buddies without getting bid. A complete inability to manage and coordinate anything effectively amongst multiple teams, which apparently is going to be somehow solved by laying off almost all the project/program managers. Oh, and on top of all that? Now, the new regime will lay you off, but first they'll gaslight you and claim the no-layoff policy never existed. Then they'll claim the team managers (who they conveniently also laid off) did the rankings that determined who got cut. Then they'll put a bunch of the survivors into a "bootcamp" and then make them interview to keep their jobs.

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