3.0
Sep 3, 2025
Current employee, more than 5 years
Romulus, MI
Recommend
CEO approval
Business Outlook
Pros
Structured training and development programs Great people Large global footprint
Cons
Base pay is uncompetitive in the market
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Users say... "Great people and professional." "Culture and values in the company are great and almost all of the employees reflect it." "Good work life balance and learning" "Good training and paid certifications" "Work culture is great job security"
Users say... "Pay is low compared to the rest of the industry unless you make it to top" "Poor management and extremely disorganized." "Low salary to 'keep you hungry' but no guidance to help get you fed." "Managers do not take the time to sit with their desk level agents." "no work from home"