A huge organisation with typical issues for one of its size - but making positive strides on a daily basis. - Director Experian Employee Review

2.0
Mar 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Breadth of product and service offerings in relation to those required in the market are comprehensive and wide reaching. Things are improving internally - but its a slow process in a large organsiation. There are some (actually many) really bright and passionate people in Experian. Restructures are often done with the right motives and ideas in mind in response to market and business challenges. Experian are very mindful of their reputation and the needs of a listed business. The company has launched a number of internal initiatives relating to centralised services and development programmes that will in time add great value to the organsiation and its employees. Variety of clients, divisions and international opportunity for those that want to take the chances that regularly emerge.

Cons

Organisation could join product and service offerings together for greater impact in the marketplace. Poor reward and recognition model that doesn't deal with cross over between divisions with clients with different propositions for the same problem. Heaviliy centralised internal support teams leading to poor Executive decision making and local team support who see numbers but not reality of business. Things are improving but, as with all large organsiations, its moving very slowly which can be very frustrating for employees. Annual restructures. There are a number of long termers who live in the past but do what is required to get by and pay the bills - their passion for the business they work in has long since gone.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
5d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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