What once was great, isn't any longer - Account Executive Experian Employee Review

2.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

- Decent pay, but definitely not industry leading - No micro management within my BU - Decent solutions that have a place and are fairly easy to sell - Company as a whole has its hands on about every type of data available

Cons

- Pay becomes flat and doesn't scale with increased sales revenue goals - Poor leadership within middle management to upper management, more interested in back slapping and the top/bottom profits to see it is costing them business and employees - Lack of vision within BU I work in - No longer industry leading when it comes to solutions sold to prospects - The company and BU's possess tons of data, but there is a lack of industry leading solutions that make the data actionable - Entirely to focused on top & bottom profits 365/24/7 to the point it has and will continue to cost the company sales and employees - Benefit package lags behind many 'mid'-sized companies I and my wife have worked for - Very unorganized and heavy internal politics from one BU to the next, makes it difficult to practically impossible to conduct business. "seamless" to the customer is a fantasy at this point - Lack of career path, even though they conduct annual employee review meetings to "help you grow and advance"

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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