Overall great place to work - Program Manager Experian Employee Review

5.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

> Leadership team - the leadership team that I report up through to our BU President and NA CEO are consistently strong. They communicate well; they do what they say they are going to do; they value employees contributions, opinions, and recognize hard work and progress. > Products - Experian is a large company with a very diverse product set. Some are better than others, but the bulk of the products that I have exposure to are well received in the market and bring our clients a lot of value. > Culture - while financial performance and client satisfaction are always in the forefront, I believe that the leadership recognizes that we get those results by having an engaged and appreciated staff. People are generally treated well; effort is recognized; there are plenty of 'Employee Resource Groups' that allow staff to participate in the company's efforts based on their personal interests. > Pay and benefits - as best I can tell pay is equitable and market appropriate; there is a bonus program for most employees; slightly better than average PTO policy; medical options are OK - expensive but that's pretty typical. >Work Life Balance - while I'm sure this depends on one's role and team, generally management preaches work life balance and I think most employees are able to make that a reality - I know I do. > Post COVID most employees in North America still have the option to work remote if they desire with some exceptions based on job role.

Cons

> Company structure - Experian is a large and diverse company in terms of products and locations, and since the company has been built to a certain degree on acquisitions and mergers, and there are consistent ongoing acquisitions as the company grows, it can get confusing as to what products we even have, who is responsible for what, and the product oriented silos can lead to lack of project ownership and accountability when we have clients who buy many of our products across our different BU's. > Typical meeting oriented culture - many people's calendars will get booked with back to back meetings all day making it difficult to get decisions made or anything done. > Since we are a publicly traded company, we are always chasing revenue. This can result in less than optimal product decisions and client commitments. There are often heroics that are necessary to deliver on time and keep clients happy.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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