Great Benefits but Poor Management - Customer Support Agent Experian Employee Review

1. On-call work without adequate tools to do the work so they keep you a prisoner to your home and computer from Friday to Monday without pay. You only get paid if you get a call but yet you can't leave your house because of their stupid incident tracking system. 2. You get a 1 hour lunch but you better not have to use the facilities any other time during the day except during your lunch hour or it will be deducted from your PTO. So in a nine, ten 11 hour work day the only break you get is the one hour lunch. I wonder if that is legal???