A system you cannot win against - Insurance Agent Experian Employee Review

1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Work Remotely - Great base pay with uncapped commission

Cons

- A new system that micromanages you to your core. Many agents feel beat down and unable to win against it. You feel like you're doing well, and then you're told you need to improve because of "metrics" such as how long you are on a call, how long you are working on a quote, etc. They control everything you do down to every minute. - Promises that were not kept about career progression within Experian. - Working weekends. - Some managers care a lot about your wellbeing, others obviously do not.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
4w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Currently a mostly remote culture. Most folks are incredibly nice.

Cons

Immature and underprepared leadership and lots of clique behaviors from them.

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