A good employer with challenges still to overcome - Account Manager Experian Employee Review

4.0
Nov 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Experian has improved over the years, genuinely increasing customer centricity, accountability and is working to overcome some of the barriers associated with being a large and complex business,

Cons

There is still a lot that doesn't work as it ought to (systems can be cumbersome and databases we rely upon are not always as joined up as they should be). In my opinion, Experian wastes some of its money on what I would call vanity projects. There are many initiatives that are not robustly linked to real business success outcomes.

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Experian Response
2y
Thank you for taking the time to leave a review. As a business we do have a continued focus on putting our customers first so thank you for highlighting that. We appreciate your further feedback, and we will consider this moving forward. Thanks again for your comments.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
1mo
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Currently a mostly remote culture. Most folks are incredibly nice.

Cons

Immature and underprepared leadership and lots of clique behaviors from them.

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