Could be awesome if not for bad politics - Software Engineer Experian Employee Review

1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

My direct boss is great guy and he have me a unique opportunity and the primary team I was in were great folks to work with. Easy to work together and learned a lot from each other.

Cons

I worked on a secondary team that was full of toxic bad politics, the team manager was bad to trash his team during standups, while complaining that he hated being a manager. There were unclear goals and no one was willing to help without letting you know how annoyed they are. The team had one of the worst QA folks I have ever worked with, wanted you to do all her work for her while being confrontational and disrespectful to her coworkers. Only one manager, my direct boss would quash her attitude. Her boss would just make excuses for her bad behavior. The politics of this team caused my position to be eliminated. I was told my performance was really good and not the reason for my termination. It’s scary that you can lose your job, not by bad performance but because people play politics in the “right way”. The reason for my one star review.

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Experian Response
1y
Thank you for sharing your experiences. We value all feedback and are also committed to making Experian an exceptional place to work. Sounds like you had a great direct manager and grew professionally whilst with us. You haven't mentioned if you had raised your issues internally through the numerous channels and options available during your time with us, including to HR or senior leaders. It is disheartening to read you feel your Experian journey was 1 star, particularly as this is in stark contrast to majority of the experiences described here on Glassdoor and via our internal people listening strategies such as employee surveys, exit interviews etc. I'd love for you to have had the same positive experience they're having. Always open to hearing more and better understanding your point of view, feel free to reach out to me - doug.kelsall@experian.com. All the best, Doug Kelsall, Global Employer Branding Director.

Explore other reviews about Experian

5.0
Jun 16, 2026
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CEO approval
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Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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