Experian - Customer Service Representative Email/Chat Support Experian Employee Review

2.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

They offered great insurance while I worked there

Cons

Low pay, scheduling, management, difficult to move up, skewed review system

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Experian Response
1y
Thank you for your feedback! We're glad you valued the insurance benefits during your time at Experian. We’re always looking for ways to grow and improve, and we appreciate you sharing your experience. Wishing you all the best in your journey ahead!

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
1mo
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Currently a mostly remote culture. Most folks are incredibly nice.

Cons

Immature and underprepared leadership and lots of clique behaviors from them.

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