Would not recommend as employer - Software Engineer Experian Employee Review

2.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

At the team level, the environment feels like a close-knit family — everyone is friendly, collaborative, and genuinely supportive, working together toward shared goals. Hybrid working environment, although they are expecting you to go to the office more regularly now. Wages are pretty average.

Cons

The overall culture at Experian has become increasingly toxic, particularly following the appointment of the new CTO, about a year ago. Since his arrival, there's been a noticeable shift in the work environment, with tension and competition replacing collaboration and support. The CTO's presence often makes employees feel uncomfortable — for instance, there was an occasion where he silently stared at someone as they left the office, an interaction that felt unsettling and could have been diffused with a simple greeting. Given his position, such behavior raises concerns. Experian promotes itself as an inclusive workplace, but that has not been the experience for everyone. Employees with disabilities, particularly those who are neurodivergent, may face challenges. Adaptations or differences in working style can lead to criticism rather than support. In cases where individuals have required extended medical leave, there are instances where this has been followed by redundancy, raising questions about how decisions are made regarding long-term employee value. Although leadership claims that favoritism does not influence decisions, it appears to persist in more subtle ways. For example, when questioned about the fairness of performance-based redundancies — such as letting go of someone rated a "3" while retaining someone rated a "2" — the response was that the company is choosing those who are a "better fit" for Experian’s future. This rationale suggests that subjective criteria may outweigh objective performance metrics.

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Experian Response
1y
Thank you for taking the time to share your feedback and experience. Firstly, it is great to hear of your supportive team culture and all working towards our shared goals. Our collaborative and friendly culture is something we are proud of. However, we are very sorry to hear about the negative experiences you've described. We take such feedback seriously and are committed to addressing these concerns. Fostering a culture of inclusion and belonging is important to us and it is disheartening to hear that this has not been your experience. We would like to assure you that we are looking into these matters urgently, but I would welcome you to contact myself directly. We are committed to creating a supportive and respectful workplace for all our employees. Thank you once again for your feedback. Tara Forde – Chief People Officer – UK&I

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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