poor pay/scheduling, poor management. otherwise not worth it - Sales Associate Express Employee Review

2.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

*i cant really say the discounts(because if youre a true customer the coupons add up) but they are 30% off. You cant use on sale items and sometimes we get an additional 15% for certain events. *some of the CSL's are very good at getting us motivated *the customers can be great. It always feels good to make someone else feel good. *learning a lot about retail as a whole: you gain a lot of experience because it is a challenge. *energetic music and great visual merchandising

Cons

*being on your feet all day * the job is unreliable because one week you can have twenty hours and the next week you could have five *we are forced to make the customers happy all the time which makes us seem like pushovers *the pressure to get credit cards is ridiculous *email and phone capture rates are important and apparently your hours are based on this which is unfair because people from other countries cant give their phone numbers *we are always told that there are no hours to give yet new employees are constantly hired *understaffed; i think this is the companies's way of saving money( three people are in each section of the store and two people at the cash wrap which is ridiculous for closing) *the manager has attitude problems, *overly critical of our mistakes.

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5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, caring manager

Cons

Busy during holidays, have to stay late sometimes

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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