Not inspiring. - Store Manager Express Employee Review

1.0
Jul 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Many locations leave you a lot of options. Ok Discount if you are a fan of the brand... extra discount days are fun.

Cons

If there is a Store Communications team in existence you surely don't feel it in the stores. Directives sent were not clear since they were so hastily put together. Do not appreciate the whole person........ no work life balance as you are in your store minimum of 6 days/week as an SM with texts and emails coming in to you on your personal phones from some DMs at all hours of the day and night even when you are off. No training for associates... 2 hours of "onboarding" to complete paperwork is not enough to teach them what is really expected. The promo/marketing 'library' needs and overhaul!

Explore other reviews about Express

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, caring manager

Cons

Busy during holidays, have to stay late sometimes

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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