Honest Review - Sales Associate Express Employee Review

3.0
Mar 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Express offers a great employee discount as well as a chance to really learn how to offer great customer service. The employees are very friendly and the sales associates are down to earth as well. Employees have a wide range of duties so the days are not too repetitive unless you are chosen to stay in one area. Its clients are usually very friendly and talkative so working is enjoyable when the store is busy.

Cons

The management lies to the employees in an attempt to keep the peace and make their financial goals. The goals are very unrealistic and the management sometimes harasses the employees to sell credit cards. The pay is bi-weekly and although it is more than minimum wage it is not equal to the amount of work that is expected.

Explore other reviews about Express

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff very kind and processes modern and efficient!

Cons

Return policy often upsets clients.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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