Working At Express - Store Associate Express Employee Review

4.0
May 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is always interesting. Management is very welcoming and understanding. All questions are allowed, so feel free to ask as many as you need to. The store is like a family. The fellow associates and cashiers feel more like friends than co-workers.

Cons

Sometimes managers seem to talk at associates instead of talking to them. Sometimes goals seem a bit unreasonable based on your customer service interactions as an associate trained as a cashier. Management made a point to say that the job should be your main priority so be weary of calling out, although it may be a genuine emergency.

Explore other reviews about Express

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff very kind and processes modern and efficient!

Cons

Return policy often upsets clients.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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