Do not recommend. - Store Associate Express Employee Review

2.0
Jun 2, 2019
Recommend
CEO approval
Business Outlook

Pros

50% discount, $12.00/hr. 401k for full time

Cons

Dress code is somewhat restrictive & cookie cutter- jeans, graphic tees, & shoes with logos must be from the store, no visible piercings, no unnaturally colored hair. Hours are cut if you aren't making credit application & rewards sign up goals (76% of customers already have these things) Training is put on the back burner. Training is on ipads, which they want you to use while you are on the sales floor (but customers come first, and you need to do go backs, so there's no actual time to do said training). It is on you to remind management that you need to do your online training. If you aren't trained to do something and you inform management, they imply that you should know it already. Breaks are often late (I have been given my break 3 hours into a 4 hour shift.) Basically pushed until the last possible minute. Breakroom is just a table, 2 chairs, and some lockers. It's constantly crowded with storage for displays, lockers sometimes blocked off by these things. I informed management of a change in my availability (I was having trouble getting home from work due to bus schedules.) They still schedule me or keep me after I've told them I will miss my bus. No 401k for part time.

Explore other reviews about Express

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff very kind and processes modern and efficient!

Cons

Return policy often upsets clients.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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