Once A Great Co., Gone Down Hill - Sales Associate Express Employee Review

2.0
Mar 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Discount is decent for avg. associate (30%) Bright, non-perfumed environment Can wear denim to work

Cons

Express over the years has gone down hill. Many changes in upper level management and corporate has put a damper on the company. You can work hard for many years (5+) and find yourself stuck in the same position not moving anywhere yet you are the best "associate" in the store. Human Resources never responds to problems, weeks will go by before you MIGHT get a response. Current district manager is very impersonal and does not know their own employees. I used to love this company and now I can not find a reason to stay. Also, the brand is really starting to lack in its originality and overall good sense of style.

Explore other reviews about Express

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff very kind and processes modern and efficient!

Cons

Return policy often upsets clients.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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