2.0
Jun 12, 2014
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
The company really believes in the customer experience. It also has a training program that was created with the best of intentions. Company values are evident in the culture of the environment.
Cons
The expectations are completely unrealistic, regardless of the sales volume of the store. Payroll is tight in any retail company, but Express strives to cram so much into any given day that nothing is completed 100%, and the customer experience suffers. Also, Express is one of the lowest paying retailers as far as part-time associates. I was embarrassed to make job offers to potential associates because I knew that competitors were offering as much as +$1/hour in starting pay compared to this company.