Overall, an okay place to work - Sales Associate Express Employee Review

2.0
Apr 4, 2010
Recommend
CEO approval
Business Outlook

Pros

The associate discount is decent, the store has a fun atmosphere, more flexible hours than other businesses (longer operating hours at the mall), the store attracts fewer kids (read: less messes to clean up compared to stores like Aeropostale)

Cons

- pay is low - customers can be very demanding and fussy - company places too much pressure on management to perform (trickle down effect, associates have a lot of pressure passed down)

Explore other reviews about Express

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff very kind and processes modern and efficient!

Cons

Return policy often upsets clients.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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