4.0
Apr 18, 2021
Current employee, less than 1 year
East Rutherford, NJ
Recommend
CEO approval
Business Outlook
Pros
-50% Discount -Generally decent Management -Good Hours (though Part-time hours are based on performance)
Cons
-ridiculous and unattainable expectations with no clear understanding of customer flow -high focus on loyalty and credit card application with no substantial support on its benefits or sales techniques -lots of talk on customer service standards, but focus on “conversion” with no metric grey area for employees entering and leaving, delivery people or large family groups. -expectations are high from day 1 of training and if you can’t prove yourself in your first 5 hours, you’re not trusted to be a capable person.