Retail is retail - Customer Sales Lead Express Employee Review

2.0
Jul 26, 2010
Recommend
CEO approval
Business Outlook

Pros

30% discount. Cute clothes. Can be fun environment if you like the associates you work with. You are the first to see new clothes that come in.

Cons

Crappy hours. Work lots of weekends and holidays. Don't get to spend time with family at christmas and thanksgiving if you're a manager. You don't feel appreciated. Made to feel like you are disposable. People who are great employees and never call in don't get recognized for it, but bad employees can get away with it and never get fired.

Explore other reviews about Express

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, caring manager

Cons

Busy during holidays, have to stay late sometimes

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Could manage the business as I saw fit as through the lens of a business owner

Cons

Training was minimal and in a location very different than my future store. Staff I inherited was horrible and leadership was not transparent about the status of the store in regards to profitability and issues within the store or company for that matter. Company declared bankruptcy about 5 months after I started and closed my location. Not a great experience.

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