Stressful Workplace - Assistant Merchant Express Employee Review

3.0
Aug 20, 2022
Recommend
CEO approval
Business Outlook

Pros

They have made many changes in management that has helped with some process improvement.

Cons

Employees are overworked due to the need for further process improvement and are expected to work on weekends because there is not enough time in the week to complete tasks. They say that you own your development thinking that will motivate people to be proactive. But when there is so much turnover you cannot have a team or managers that you can learn from. Some of the people who work in management are very rude and do not know how to manage or give constructive feedback. If you want to learn something new do not expect someone to make time for you. They say they are open to different types of people and are inclusive but they only like one type of personality. You feel you have to fit into a box at this company. The changes towards a positive work environment, inclusion, and hybrid working are untrue.

Explore other reviews about Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount, Team, Customer Interaction, Skill Building

Cons

Pay, Inconsistent Schedule, Lack of cross-functionality.

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

*My last year working was 2020 but was not listed as an option* Decent employee discount Close proximity to where I lived

Cons

Excessive amount of pressure to get customers to sign up for the store card, despite most clientele were loyal customers whom already had a card and were a member of the rewards program Shame was a big motivational tool when I left in 2020, there was a list (full names, not employee numbers) of those whom had underperformed when it came to getting customers to sign up for a credit card that was fully visible in the back room to anybody whom went back there. Many times, hours were distributed to those whom were able to get the most credit card sign-ups instead of those with better availability, or significant skills in other aspects of being a stylist or salesperson such as product knowledge, or people skills.

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