Honest review - Operations Expert Express Employee Review

Discount, Team, Customer Interaction, Skill Building

Pay, Inconsistent Schedule, Lack of cross-functionality.

*My last year working was 2020 but was not listed as an option* Decent employee discount Close proximity to where I lived

Excessive amount of pressure to get customers to sign up for the store card, despite most clientele were loyal customers whom already had a card and were a member of the rewards program Shame was a big motivational tool when I left in 2020, there was a list (full names, not employee numbers) of those whom had underperformed when it came to getting customers to sign up for a credit card that was fully visible in the back room to anybody whom went back there. Many times, hours were distributed to those whom were able to get the most credit card sign-ups instead of those with better availability, or significant skills in other aspects of being a stylist or salesperson such as product knowledge, or people skills.