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Extended Stay America

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Guest Service Rep - Guest Service Representative Extended Stay America Employee Review

2.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun work environment with co-workers. Laid back management.

Cons

Shaky hours at times or too many hours at times. Management simply has too much on their plate to successfully run a hotel . There is a alot of turn over with certain department like housekeeping. Pay could definitely be better for all of the work you do.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Your on your own to make decisions which were supported by your supervisor at corporate.

Cons

Your on you own to solve all of the problems yourself. The company is very thrifty and you have to make due without a lot of needed items like towels and sheets.

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