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Extended Stay America

Is this your company?

Co-workers become family - Guest Service Representative/Night Auditor Extended Stay America Employee Review

2.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Understanding and flexible work environment. Management cares about employee's home life. Plenty of challenging situations to hone your improvisational skills. Opportunities for career advancement are abundant, you will have to put in a lot of work to get the "cushy" jobs but once you do it seems like they take care of upper staff very well. Good incentive if you are willing to trudge through the bottom rung.

Cons

Schedule varies week to week, "cutting corners" is an understatement. Guests have challenging expectations. Forced to take lunch breaks on overnight shift while still expected to perform work duties. Schedule is weekly and subject to change unless you are adamant about when you can't work. May lose hours if not flexible to company's needs.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Your on your own to make decisions which were supported by your supervisor at corporate.

Cons

Your on you own to solve all of the problems yourself. The company is very thrifty and you have to make due without a lot of needed items like towels and sheets.

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