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Extended Stay America

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Worst company I have ever worked for - Team Leader Extended Stay America Employee Review

1.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros at ESA.

Cons

Lowest pay in the industry, very expensive benefits, terrible/rude management, rooms infested with bed bugs that they refuse to address. I have been in hospitality for 10 years now, and nothing had ever come close to how terrible this company is. Management is non existent and the crew literally does nothing. I had to purchase supplies with my own money they said would be reimbursed...but never was. The fact that this place even exists is impressive.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Your on your own to make decisions which were supported by your supervisor at corporate.

Cons

Your on you own to solve all of the problems yourself. The company is very thrifty and you have to make due without a lot of needed items like towels and sheets.

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