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      Extended Stay America

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      No work-life balance - General Manager Extended Stay America Employee Review

      1.0
      May 13, 2022
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and decent pay

      Cons

      Must be able to navigate through work place gossip and drama, little to no assistance from upper management, orders can only be placed once a month, budgets are not reflective of the month, many delinquent accounts that are allowed by corporate, short staffed, uncompetitive wages, and poor employee productivity.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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